CT77 Privacy Policy

1Introduction & Scope

Ct77 is a trusted online gaming platform for players in Bangladesh. We believe every user should have full control over their personal data. That is why ct77's Privacy Policy is built on complete transparency — no hidden terms, no ambiguity.

This Privacy Policy applies to ct77's website, mobile application, live chat service, and any related services. If you arrive at ct77 through a third-party link, that third party's own privacy policy will apply — ct77 is not responsible for it.

Ct77's Privacy Policy is built in line with international data protection standards (GDPR-inspired), so you can enjoy gaming with the highest level of security.

2What information we collect

Ct77 only collects information that is genuinely necessary to operate the service. The details are as follows:

Ct77 never asks for unnecessary personal information. We do not collect data related to your religious beliefs, political views, or sexual identity.

3How collected information is used

Ct77 uses your information only for specific, legitimate purposes. No data is used elsewhere without your consent.

• Your information is used to create, verify, and maintain your account.
• Used to complete deposits, withdrawals, and other financial transactions.
• Used to prevent fraud, money laundering, and unauthorized access.
• Used to improve ct77's customer service and resolve your issues faster.
• Used to personalize your gaming experience and show you relevant offers.
• Used to meet regulatory requirements and comply with legal obligations.
• Used to monitor player behavior under ct77's responsible gaming policy.

4Data Sharing & Disclosure

Ct77 shares information with third parties only in very limited circumstances and strictly for legitimate reasons. Those situations are outlined below:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process deposits and withdrawals.
• Identity Verification Service: Information may be shared with authorized verification agencies to complete the KYC process.
• Law enforcement agencies: In accordance with Bangladeshi law, user data may be disclosed to government authorities in response to court orders or official investigations.
• Technology Partners: Technology service providers that support ct77's platform operations are given access only to the minimum information required.

5Cookies and tracking technologies

Ct77 uses cookies to enhance your browsing experience and keep the platform running smoothly. Cookies are small text files stored in your browser.

You can block or delete cookies through your browser settings. However, disabling certain essential cookies may cause some ct77 features to stop working properly.

6Data Retention Period

Ct77 retains your data only for as long as it is needed. All information is kept while your account is active. After account closure, certain data is retained for a defined period:

• Financial transaction records: minimum 5 years after account closure (legal requirement).
• KYC verification documents: 3 years after account closure.
• Customer service communication history: 2 years.
• Website log files: 90 days.
• Marketing preference data: deleted upon opt-out.

Once the retention period expires, ct77 automatically deletes or anonymizes the data.

7Data Security Measures

Ct77 uses industry-leading technology to protect your privacy. The security layers in place are:

• SSL/TLS encryption: All data transfers are protected with 256-bit SSL encryption.
• Database Encryption: Stored data is secured with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of verification when logging in to your account.
• Regular Security Audits: Third-party experts regularly audit and test ct77's systems.
• Firewall Protection: An advanced firewall system protects against cyberattacks.
• Access Control: Only authorized personnel can access specific data.

8Your data rights

Under ct77's Privacy Policy, you have several important rights over your own data:

To exercise these rights, contact ct77's live chat support. ct77 typically responds to requests within 30 business days.

9Protection of minors' data

Ct77 is strictly prohibited for minors (under 18). ct77 does not knowingly collect information from any minor.

• Age verification is mandatory at the time of registration.
• If a user is suspected to be a minor, their account is suspended immediately.
• If a minor's information is collected by mistake, it is deleted immediately.

10Changes to the Privacy Policy

Ct77 may update this Privacy Policy when necessary. For any significant changes:

• A notice will be sent to your registered email address.
• A pop-up notice will be displayed when you log in to the platform.
• The effective date of any changes will be noted at the top of this page.
• Continued use of ct77 after any changes constitutes acceptance of the updated policy.

11Contact & Complaints

For any questions or concerns about our Privacy Policy, please contact ct77's data protection team:

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected] (replies typically take 1-2 business days).
• FAQ page: find answers to common questions FAQ View page.

Ct77 takes every complaint seriously and aims to respond in writing within 30 business days.